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Privacy Policy 787b – How We Protect the Personal Data of Malaysian Players

At 787b, your privacy is more than a legal obligation — it is a moral responsibility we take very seriously. This document clearly explains how we collect, use, store, and protect the personal information of every player who trusts us.

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This Privacy Policy was last updated on 1 January 2026. Any material changes will be communicated to 787b members via email or platform notification at least 14 days before they take effect.
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🔒 787b's Six Data Protection Principles

This is the foundation of how 787b handles every piece of information you entrust to us.

Bank-Grade Encryption
All data transmitted between your device and 787b's servers is protected by 256-bit SSL encryption — the same security technology used by Maybank, CIMB, and other major Malaysian banks. Your information cannot be intercepted by any third party.
No Sharing Without Consent
787b does not sell, rent, or disclose your personal data to any third party for marketing or commercial purposes without first obtaining your explicit consent. Your data belongs to you — we are simply its custodian.
Minimum Data Collection
787b collects only the information genuinely necessary to provide the services you need — nothing more. We do not collect irrelevant data or anything that could unnecessarily compromise your privacy.
Clear Retention Periods
Your data is retained only for as long as necessary for the stated purpose or as required under applicable Malaysian law. Once the retention period expires, 787b securely and thoroughly deletes that data from all our systems.
PDPA Malaysia Compliant
787b's Privacy Policy is formulated in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We operate within a clearly defined legal framework and uphold all rights guaranteed to you under Malaysian law with respect to your personal data.
Full Control in Your Hands
787b gives you full control over your personal data — including the right to access, correct, transfer, or delete your information. You may submit such a request at any time through 787b's 24/7 customer support.

Why This Privacy Policy Matters to You

Most of us are used to clicking "Agree" without reading what we're actually agreeing to. We get it — privacy documents are usually long, filled with legal jargon, and frankly dull. That's why 787b has written this Privacy Policy in clear, straightforward language, cutting straight to what matters most for you as our player.

When you register a 787b account, you entrust us with your personal information — your name, phone number, financial details, and more. We do not take that trust lightly. Every policy in this document is written with the intention of protecting you, not protecting 787b from you. By understanding how we handle your data, you can make more informed decisions about what information you share with us and how you use the 787b platform.

This document applies to all use of the 787b platform, including the 787b.my website, any 787b-related mobile applications where available, and all communications you receive from 787b through any channel, including email, SMS, or push notifications. By continuing to use 787b's services after reading this document, you confirm your acceptance of all policies set out herein.

Contents
1. Information We Collect from You

When you interact with 787b in various ways, we may collect the following categories of information. We are committed to collecting only what is genuinely necessary to provide and improve our services to you:

A. Information You Provide Directly:

  • Full name and identification details (for age and identity verification)
  • Registered Malaysian phone number (used for OTP verification and important communications)
  • Email address (for account communications, promotions you have opted into, and password recovery)
  • Your account password — stored in encrypted form and unreadable by 787b staff
  • Financial information required to process deposits and withdrawals — including the e-wallet name or bank account holder name associated with your payment method
  • Any additional information you voluntarily provide when contacting 787b customer support

B. Automatically Collected Information:

  • The IP address of the device you use to access 787b
  • The type and version of your web browser or device operating system
  • The time, date, and duration of each session you spend on the 787b platform
  • Pages and games you browse or play on 787b
  • Usage data and gameplay patterns that help us understand how you interact with the platform
  • Cookie and similar tracking technology information (explained further in Section 5)
Note: 787b never collects your national identity card number (MyKad) unless it is required for mandatory identity verification carried out in accordance with obligatory anti-money laundering (AML) procedures. In such cases, your documents are handled with the highest level of security.
2. How We Use Your Information

787b uses the information collected solely for legitimate purposes that are clearly set out below. We do not use your data for any other purpose without first obtaining your consent:

Purpose of Use Type of Data Used Requirements
Registration & account management Name, phone number, email, password Mandatory
Identity & age verification Personal identification information Mandatory
Processing deposits & withdrawals Financial information, payment methods Mandatory
24/7 customer support All account-related information Mandatory
Fraud prevention & security IP, session data, transaction patterns Mandatory
Platform improvement & user experience Anonymous usage data Discretion
Marketing communications (with consent) Email, phone number Preferences

787b also uses anonymous usage data (which cannot be attributed to any specific individual) for internal analytics purposes, to understand how players use our platform and how we can continually improve the 787b gaming experience.

3. Sharing Information with Third Parties

787b does not sell, rent, or transfer your personal data to third parties for their own marketing purposes. This is an absolute commitment we do not compromise on. However, there are limited situations in which we may share your information with certain parties, and all such cases are openly disclosed below:

  • Payment service providers: When you make a deposit via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX (Maybank2u / CIMB Clicks), the minimum transaction information required is shared with the respective provider to process your payment. These providers are bound by strict data security standards.
  • Legal authorities: If required by Malaysian law or a valid court order, 787b may be obligated to disclose certain information to the relevant authorities. We will only do so to the extent required by law, and will notify you of any such disclosure where we are legally permitted to do so.
  • Technical service providers: Companies that assist us in operating the 787b platform's technical infrastructure — such as cloud computing and cybersecurity services — may have access to certain data in their capacity as data processors. All such providers are bound by strict confidentiality agreements with 787b.
Our Commitment: 787b has never sold, and will never sell, players' personal data to any party for advertising, third-party marketing, or any other commercial purpose. Your data belongs to you — we are simply its responsible steward.
4. 787b's Data Security Measures

The security of your data is the top priority for 787b's technical team. We continuously invest in the latest security technologies and procedures to ensure your information remains protected at all times. The security measures we have in place include:

  • 256-bit SSL Encryption: All data transmitted between your browser or application and 787b's servers is encrypted using the latest TLS protocol — no one can read this data while it is in transit between your device and our systems
  • Stored data encryption: Sensitive data stored in 787b's databases — including passwords and financial information — is encrypted using industry-standard encryption algorithms. Your password cannot be read in its original form by anyone, including 787b staff
  • 24/7 security monitoring: 787b's cybersecurity team monitors our systems around the clock to detect and respond to any threats or suspicious activity in real time
  • Two-factor authentication (2FA): 787b encourages all players to enable two-factor authentication on their accounts for a significant additional layer of security
  • Strict internal access controls: Only 787b staff with a legitimate business need are permitted to access user data, and every such access is logged and regularly audited
  • Regular penetration testing: 787b conducts comprehensive security testing on a regular basis, including penetration testing by independent security experts, to identify and remediate any vulnerabilities before they can be exploited

While we take all reasonable steps to protect your data, no security system is entirely foolproof. If you suspect that your 787b account security has been compromised, please contact our support team immediately via Live Chat or email at [email protected].

5. Cookies and Tracking Technologies

The 787b platform uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device when you visit a website. Below are the types of cookies we use and their purposes:

  • Essential cookies (Required): These cookies are required for the core functionality of the 787b platform, including maintaining your login session, remembering your language preference, and securing your transactions. Without them, the platform cannot function properly.
  • Performance cookies (Analytics): Helps 787b understand how players use our platform — which pages are most popular, where users encounter difficulties, and how we can improve the overall experience. Data collected is anonymised and cannot be attributed to any specific individual.
  • Functional cookies: Enables the 787b platform to remember your preferences and settings — such as your preferred bet size, favourite games, and any other personal preferences that make your gaming experience smoother.

You can manage or delete cookies at any time through your web browser settings. Please note, however, that disabling or blocking certain cookies may affect the functionality of some areas of the 787b platform and may require you to log in again each time you visit.

6. Data Retention and Deletion

787b retains your personal data only for as long as it is needed for the purposes described in this Privacy Policy, or as required by applicable Malaysian law. A key principle we uphold is that data which is no longer needed is not kept — it is securely and thoroughly deleted from all 787b systems.

The general data retention guidelines we follow are:

  • Active account data: Retained for the duration of your active account and for a reasonable period following account closure to allow for the resolution of any outstanding claims
  • Financial transaction records: Retained for the period required under applicable Malaysian financial and tax laws, typically between 5 and 7 years
  • Customer support communication logs: Retained for 2 years following the last interaction for quality control purposes and dispute resolution should the need arise
  • Anonymous analytics data: May be retained for a longer period as it does not contain information that can identify a specific individual

When you close your 787b account, we will initiate the deletion of your active data that is not required to be retained under applicable legal obligations. This process is typically completed within 30 days from the confirmed account closure date.

7. Your Rights Regarding Personal Data

As a 787b player and data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal information we hold about you:

8. Financial Data & Payment Security

Whenever you carry out a financial transaction at 787b — whether a deposit via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX through Maybank2u and CIMB Clicks — we apply additional protection to your financial data that goes beyond standard data protection requirements.

787b does not store your full account number, card number, or e-wallet password in our systems. Financial transactions are processed through fully encrypted, secure payment channels — 787b only receives confirmation of whether a transaction was successful or declined, and your sensitive financial information never reaches our servers directly in a readable format.

For withdrawal verification and fraud prevention purposes, 787b may retain information such as the payment account holder's name and the type of payment method used. This is necessary to ensure that your winnings can only be withdrawn to an account registered in your own name — a protective measure that also safeguards you against fraud by unauthorised parties.

Important for Your Security: 787b will never contact you via email, SMS, or any other channel to request your password, OTP, or sensitive financial information. If you receive any such communication claiming to be from 787b, it is a fraudulent attempt — do not share any information and report it to 787b support immediately.
9. Marketing Communications & Your Choices

787b may contact you from time to time with information about new promotions, exclusive bonuses, slots tournaments, the latest games, and other platform news that we think may interest you. We respect your preferences and will only send marketing communications if you have given your consent to receive them.

787b marketing communications may be sent through the following channels if you have given your consent:

  • Email to the address registered to your 787b account
  • Push notifications via your web browser or app, if you have enabled them
  • SMS to the Malaysian phone number registered to your 787b account

You can stop receiving marketing communications from 787b at any time — simply click the "Unsubscribe" link found in any of our marketing emails, update your communication preferences in your 787b account settings, or contact our customer support directly. Requests to opt out of marketing communications will be processed within 7 business days.

Please note that opting out of marketing communications does not mean you will stop receiving all communications from 787b. Communications relating to account security, transaction confirmations, important system notifications, and responses to your customer support enquiries will continue to be sent, as these are essential communications tied to your use of 787b's services.

10. Privacy Policy Amendments & How to Contact Us

787b reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data handling practices, the services we offer, or applicable Malaysian data protection laws and regulations.

When we make material changes to this Privacy Policy, we will:

  • Updating the "Last Updated" date at the top of this page
  • Notifying active 787b players via email or platform notifications at least 14 days before any material changes take effect
  • Displaying a clear notice on the 787b platform's main page regarding the changes that are coming into effect

We encourage you to review this Privacy Policy page periodically to stay informed about how we handle your information. Your continued use of the 787b platform following any amendments to this Privacy Policy constitutes your acceptance of the latest version of the policy.

If you have any questions or concerns, or wish to submit a request regarding your personal data at 787b, please contact us via:

  • Live Chat: Available 24/7 directly on the 787b platform — the fastest way to get a response
  • Email: [email protected] – for more detailed enquiries, with a target response time of within 24 hours
Applicable Law: This Privacy Policy is governed by the laws of Malaysia, in particular the Personal Data Protection Act 2010 (PDPA) and other applicable legislation. Any disputes arising in connection with this Privacy Policy shall be resolved in accordance with Malaysian law.

⚖️ Your Rights as a 787b Player

Under Malaysia's PDPA and 787b's commitment to privacy, you have these important rights.

Right to Access Your Data You have the right to request a copy of all personal information that 787b holds about you. We will provide this information in an easy-to-understand format within 30 days of receiving your request.
Right to Rectification If you find that any information 787b holds about you is inaccurate or incomplete, you have the right to request an immediate correction. Most basic information can be updated directly by you in your 787b account settings.
Right to Erasure In certain circumstances permitted by law, you have the right to request that 787b delete your personal data. We will carefully consider such requests in accordance with the applicable legal requirements governing the retention of financial records.
Right to Object to Processing You have the right to object to the processing of your personal data for marketing purposes at any time, and 787b will fully respect your choice without affecting your access to our platform's core services.
Right to Data Portability You have the right to receive your personal data in a structured, machine-readable format should you wish to transfer it to another service. Contact 787b support to find out more about how to submit this request.
Right to Restrict Processing In certain circumstances, you have the right to request that 787b restrict how we use your data — for example, while you are verifying the accuracy of your data or while your objection request is being reviewed by our team.

To submit any of the requests relating to the rights above, contact 787b support via Live Chat or email [email protected]. We will verify your identity before processing your request to ensure the security of your data.

🛡️ 787b's Absolute Privacy Commitment

Three promises we have never broken to every player who trusts 787b.

No Data Sales — Ever
787b has never sold players' personal data to advertisers, data brokers, or any other party for financial gain. This is not merely a policy — it is a core value that no business circumstance will ever change. Your data belongs to you, and you alone.
Uncompromising Transparency
Every time we make a material change to how we handle your data, you will be informed in advance — not after the fact. We believe that an informed player is a safer and more confident player, and this transparency is the foundation of the trust we build with the 787b community.
Financial Institution-Grade Security
Our investment in data security goes beyond simply meeting the minimum standards of the gaming industry — we aim to achieve a level of security on par with the most trusted financial institutions in Malaysia. Because we know that your trust is the most valuable asset we have at 787b.

❓ FAQs – 787b Privacy Policy

Answers to the questions players ask most often about how 787b handles their data privacy.

No. 787b does not sell, rent, or disclose your personal data to third parties for their marketing or commercial purposes without your explicit consent. The only exceptions are data sharing necessary to operate our services — such as with payment providers (Touch 'n Go, DuitNow, FPX, and others) when you carry out transactions — and disclosures required under Malaysian law. In all such cases, sharing is limited to the minimum information genuinely needed, and all parties involved are bound by strict confidentiality agreements with 787b.

You may submit a data deletion request to 787b by contacting our support team via Live Chat or by emailing [email protected], stating that you wish to submit a data deletion request under Malaysia's PDPA. We will first verify your identity before processing your request. Please note that certain data is required by Malaysian law to be retained — particularly financial transaction records — even after your 787b account is closed. Our team will clearly explain which data can be deleted and which must be retained in accordance with the applicable legal requirements.

When you close your 787b account, we will initiate the deletion of your active data that is not required to be retained under applicable legal obligations. This includes profile information, personal preferences, and session data. However, financial transaction records must be retained for the period prescribed by Malaysian financial and tax laws, typically between 5 and 7 years. Data retained after account closure is limited in scope, fully encrypted, and will not be used for any purpose other than compliance with legal requirements. The deletion of data eligible for removal is typically completed within 30 days from the confirmed account closure date.

All financial transactions at 787b are processed through fully encrypted payment channels using the latest TLS protocol with 256-bit SSL encryption. 787b does not store your full account number, card number, or e-wallet password in our systems — we only receive confirmation of whether a transaction was successful or failed. When you make a deposit using Touch 'n Go eWallet, GrabPay, DuitNow, or FPX (Maybank2u/CIMB Clicks), your sensitive information is handled directly by the respective payment provider in accordance with their own security standards, and 787b has no access to that sensitive information. These multiple layers of protection ensure that your financial information remains secure throughout the entire transaction process.

Yes, you can opt out of marketing communications from 787b at any time without having to close your account. There are several easy ways to do so: click the "Unsubscribe" link found at the bottom of any 787b marketing email, update your communication preferences in your 787b account settings, or reach out directly to our customer support team via Live Chat or email. Your request will be processed within 7 business days. Please note that opting out of marketing emails will not stop important account-related communications such as deposit confirmations, withdrawal notifications, and customer support responses — these essential communications remain necessary for the management of your 787b account.

Your Privacy Is Protected — Ready to Start Playing?

787b safeguards your personal data with the utmost care so you can focus on what matters most — enjoying the best slots and Live Casino experience in Malaysia alongside our community of over 500,000 787b members.

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